Role: Senior Operations Manager, National Retail Group
Program: Elevate – 5 week integrated Leadership & Wellbeing intensive.
Key Challenges:
Growing workload pressure, heightened stress, reactive communication with project teams, poor sleep, and early signs of burnout affecting decision-making, relationships, and safety culture.
Program Focus:
A tailored 5-week leadership and wellbeing intensive combining performance psychology, stress regulation, and practical leadership tools specific to high-pressure construction environments.
Work Targeted:
• On-site conflict and communication
• Decision-making under time pressure
• Nervous system regulation
• Strategic clarity and recovery habits
Outcomes:
• More composed and confident leadership under pressure
• Reduced stress response and emotional reactivity
• Improved sleep, energy, and focus
• Stronger relationships with supervisors and project managers
• Clearer strategic thinking and more effective delegation
• Positive flow-on effects to team morale and project stability
The ‘Elevate’ program delivered rapid, practical improvements that directly strengthened leadership performance and business outcomes in a demanding construction environment.