Role: Owner – Two Successful Restaurants
Team Attending: Senior managers, chefs, and floor leaders
Key Challenges
High-pressure service environment, rising stress across the leadership team, reactive communication, staffing tension, inconsistent team culture, and early signs of burnout affecting performance and guest experience.
Program Focus
A focused weekend Evolve team training, designed specifically for fast-paced hospitality settings.
The intensive combined practical leadership tools with performance psychology and stress-regulation strategies, centred on:
• Effective communication during high-pressure service
• Calm, confident leadership under stress
• Team cohesion and conflict resolution
• Strategic decision-making and delegation
• Nervous system regulation to reduce reactivity and fatigue
Outcomes
• A more unified and composed leadership team
• Noticeable reduction in stress reactivity across key staff
• Improved communication between chefs, managers and floor leaders
• Clearer roles, better delegation, and smoother service flow
• Renewed energy, motivation and team morale
• Stronger leadership presence from the owner and senior team
The weekend Evolve training delivered fast, practical shifts that immediately strengthened team culture, communication and operational performance across both venues.